What should a pharmacist do upon receiving a prescription for a controlled substance that appears to be altered?

When a pharmacist receives a prescription for a controlled substance that appears to be altered, the appropriate action is to verify with the prescribing practitioner prior to dispensing. This step is crucial for ensuring patient safety, preventing potential abuse, and adhering to legal obligations regarding controlled substances.

Pharmacists have a professional responsibility to ensure that the prescriptions they fill are legitimate. Alterations can indicate fraud or errors, and verifying with the prescriber helps confirm the authenticity of the prescription. This process not only protects the pharmacy from legal repercussions but also serves the best interests of the patient by ensuring they receive the correct medication.

By choosing to verify with the prescribing practitioner, the pharmacist engages in a proper protocol that reinforces their role as a healthcare provider, rather than merely a dispenser of medications. It also allows for any discrepancies or concerns about the prescription to be addressed before any medication is dispensed, thereby maintaining safety and compliance with regulatory standards surrounding controlled substances.